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School Of Computing & IT
COMPUTER MAINTENANCE – CERTIFICATE/DIPLOMA FOR IT PRACTITIONERS
Who is it for?
The Level 2 Certificate/Diploma for IT Practitioners has been developed to address the needs of candidates wanting to gain employment in the IT industry and those already employed in the IT industry who want to improve their skills. Developed to recognize the skills knowledge and understanding of IT practitioners, the qualification links closely to a candidates professional development and reflects the needs of employers.
What will I study?
The course covers all aspects of the Windows XP operating system and leads towards the Microsoft Certified Desktop Support Technician certificate. In addition you will study the modules covering PC hardware maintenance which leads towards the Comptia A+ qualification. The course has a good mix of theoretical and practical elements. Upon completion of the course you will have an excellent understanding of computer hardware and software.
This is one of industry’s leading qualifications that will prepare you for employment as a front line PC support specialist.
The course covers a range of subjects including:-
- Troubleshooting Techniques
- Windows Installation
- Troubleshooting the Desktop
- Internet
- Explorer
- Networks
- File sharing & Permissions
- User Account Management
- Printers
- Configuring Office
- Windows Security
- Working with Outlook
How long is the course?
Certificate: Twelve months (12 months)
Diploma: Eighteen to twenty four months (18 -24 months)
What is the qualification?
OCR Level 2 Diploma for IT Practitioners (Systems Support)
What are the entry requirements?
No formal qualification is required to register provided the applicant is aged 16 or over.
What can I do next?
Successful candidates may want to pursue the Level 3 course.